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Customer Service
Better Call Saul Employee Training - S1 - E4
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
Better Call Saul Employee Training: Season 1 - 10 Episode s
1x1 - Communication
April 10, 2017
Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.
1x2 - Cleanliness
April 17, 2017
Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.
1x3 - Shipping and Receiving
April 24, 2017
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
1x4 - Customer Service
May 1, 2017
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
1x5 - Employee Code of Conduct
May 7, 2017
Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.
1x6 - Loss Prevention
May 14, 2017
Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.
1x7 - Sustainability
May 21, 2017
Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.
1x8 - Brand Management
May 28, 2017
Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.
1x9 - Conflict Resolution
June 5, 2017
Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.
1x10 - Emergency Situations
June 12, 2017
Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.