Customer (Dis)Service

December 30, 2011
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Doc Zone - S5 - E46

Customer (Dis)Service

We are in a customer service crisis; ineffective representatives, long wait times, overseas call centers and a dysfunctional relationship have left customers angry, frustrated and confused. Are the good old days long gone, or have we gotten what we asked for?

Doc Zone: Season 5 - 45 Episode s