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The Bill
Season 9
Episode 113

Customer Care

September 23, 1993

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The Bill - S9 - E113

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D.I. Haines is annoyed by a young man who refuses to take an allegation of rape seriously. P.C. Loxton looks after two children left alone by their mother and who have stolen £100 from a neighbour.

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The Bill: Season 9 - 93 Episode s

9x63 - We Gave Him All Our Love
May 29, 1993
When the body of a 14-year-old boy is washed up by the tide Cryer feels that he owes the parents an explanation.
9x64 - Hearts & Minds
June 1, 1993
Burnside disagrees with Conway's approach to a young offender.
9x65 - Cry Baby
June 3, 1993
Page and Monroe attend what appears to be a cot death, but it transpires that the baby has a head injury Meadows investigates.
9x66 - A Willing Victim
June 5, 1993
Garfield introduces a boxer friend to a business manager but Pearce has the manager under investigation.
9x67 - Rank Outsider
June 8, 1993
Loxton's prisoner is released after Page makes a mistake in the CAD room whilst Loxton and Jarvis try to get the prisoner back before Cato finds out.
9x68 - Tender Mercies
June 10, 1993
Datta assists a woman who has reported her husband missing while Lines uncovers a loan-sharking operation.
9x69 - Double Take
June 12, 1993
Greig and Croft investigate a burglary the property is found in a garden shed but was it stolen?
9x70 - Mouth & Trousers
June 15, 1993
Stringer clashes with Cato about a serious shortage of officers and the ban on overtime meanwhile two families fight out their differences.
9x71 - Uses & Abuses
June 16, 1993
A woman walking home late at night thinks she is being followed by a young man and blinds him with oven cleaner. Is it self-defence or assault?
9x72 - Picking A Winner
June 19, 1993
P.C. Quinnan goes undercover as a refuse collector to investigate a series of burglaries.
9x73 - Broken
June 22, 1993
Insp. Monroe deals with the case of an alcoholic former coal miner who tries to organise exploited workers.
9x74 - Insider Dealing
June 24, 1993
A prisoner admits to crimes he didn't commit to gain a transfer.
9x75 - To Have & To Hold
June 26, 1993
A woman alleges rape by her estranged husband, but he insists that she consented. D.I. Burnside investigates.
9x76 - Honour Among Thieves
June 29, 1993
D.I. Burnside questions three robbers after a botched getaway and is given conflicting stories as they try to incriminate one another.
9x77 - Somebody To Love
July 1, 1993
W.P.C. Datta tries to help a battered wife. W.P.C. Ackland and D.S. Greig find some strange connections when a housebreaking is linked to a lonely hearts advert.
9x78 - Morning Has Broken
July 3, 1993
Monroe acts quickly after a tip-off about a robbery at a supermarket. Meanwhile CID try to foil a kidnapping and robbery plot, only to be impeded by lack of resources.
9x79 - Swaps
July 6, 1993
P.C. Loxton and Garfield swap jobs. Loxton has to deal with the new screen phones in the CAD room, while Garfield attends a fatal RTA.
9x80 - Trust
July 8, 1993
D.S. Greig suspects that his informant is giving him the run around, but it becomes clear that she is being fed false information.
9x81 - Divided We Fall
July 10, 1993
A man found knocking on old people's doors turns out to be suffering from paranoid schizophrenia and attempting to contact family members. Sgt. Cryer realises that one old lady has cause to be afraid.
9x82 - A Duty Of Care
July 13, 1993
Sgt. Cryer and P.C. Garfield attend a warehouse where a seventeen-year-old boy has fallen from a forklift truck to his death. Cryer is convinced it was no accident.
9x83 - Family Values
July 15, 1993
P.C. Jarvis assists the investigation into a violent lorry hijack, where the driver suffered a fatal head injury.
9x84 - A Matter Of Life & Death
July 17, 1993
An elderly man is arrested for beating his wife, but the couple have a bigger secret to hide. P.C. Quinnan is guilty of dangerous driving.
9x85 - Kith & Kin
July 20, 1993
When a woman is hospitalised, her son burgles her house and steals money, and her daughter starts to strip the house of its contents. Garfield and Marshall are forced to change their minds about a young offender who has befriended the woman, and to whom she has bequeathed her house.
9x86 - Part Of The Family
July 22, 1993
The theft of a necklace reveals a case of domestic violence against a young Bangladeshi woman. Police examine immigration laws and find that she has no freedom at all.
9x87 - Mighty Atoms
July 24, 1993
Hours after a tough warning from Ch. Insp. Conway, a notorious young offender is in trouble again. He holds the clue to the whereabouts of a missing teenager.
9x88 - A Malicious Prosecution
July 27, 1993
A civil action is brought against P.C. Garfield, W.P.C. Marshall and Sgt. Cryer for wrongful arrest, malicious prosecution and false imprisonment. Meanwhile, P.C. Quinnan is accused of assaulting a college student.
9x89 - Outbreak
July 29, 1993
A violent remand prisoner escapes from hospital. W.D.S. Morgan and W.P.C. Croft question the prison officers who fell asleep while guarding him.
9x90 - Unreliable Witness
July 31, 1993
A timid music teacher is intimidated by a violent ex-pupil. Ch. Insp. Cato is furious when P.C. Garfield lets a thief get away.
9x91 - Sweet Charity
August 3, 1993
P.C.s Hollis and Stamp are caught in the crossfire when a mother and daughter fall out over a mutual boyfriend. Sgt. Cryer pursues bogus charity workers.
9x92 - David & Goliath
August 5, 1993
A mother refuses to testify against her husband, accused of abusing their 14-year-old son. P.C. Jarvis intercedes on the boy's behalf.
9x93 - What A Pair
August 7, 1993
A man working for an illegal escort agency seems to be stealing cash and credit cards from his female clients. W.P.C. Ackland arranges a date with him.
9x94 - Desirable Property
August 10, 1993
There is series of break-ins at properties sold through a single agency. P.C. Quinnan enlists the assistance of an estate agent.
9x95 - Blind Spot
August 12, 1993
P.C. Jarvis and McCann know who is guilty of assault, but can't prove it. D.S. Pearce suggests that they should claim to have witnessed the incident.
9x96 - Carrying The Load
August 14, 1993
W.D.S. Morgan and D.C. Lines investigate a lorry hijack. The husband of the depot owner is seriously assaulted.
9x97 - Deadly Weapon
August 17, 1993
The life of an unborn child hangs in the balance following a road traffic accident. The investigation uncovers a trail of corruption.
9x98 - All The Wrong Connections
August 19, 1993
A girl accused of knocking down a young woman in the street has an alibi. D.C.I. Meadows crosses swords with an old enemy.
9x99 - Give & Take
August 21, 1993
W.P.C. Polly Page sees W.D.S. Sally Johnson from Stafford Row plant drugs on a known dealer.
9x100 - Desperate Measures
August 24, 1993
A 15-year-old boy is driven to desperate measures. W.P.C. Ackland has to decide whether he or his mother is at risk.
9x101 - To Catch A Thief
August 26, 1993
D.C. Carver arrests a pickpocket.
9x102 - Natural Reaction
August 28, 1993
D.C. Carver catches a fourteen-year-old thief. He and D.C. Lines question a man about his relationship with the girl.
9x103 - Desperate Remedies
August 31, 1993
PC Garfield is tasked with retrieving an ill boy's inhaler but comes up against a series of other problems whilst doing so.
9x104 - Bright Lights
September 2, 1993
CID investigate attempts at sexual assault by an electrician who turns out to have connections with the local psychiatric hospital. W.D.S. Morgan puts herself on the line to catch him.
9x105 - Bare Faced Lies
September 4, 1993
CID investigate the sale of stolen cigarettes and alcohol to pubs in the Sun Hill area. D.I. Burnside comes to the aid of an old friend, and D.S. Pearce goes to see a stripper.
9x106 - But Not Forgotten
September 7, 1993
An important visitor comes to Sun Hill to see D.I. Burnside, but he is gone.
9x107 - Push
September 9, 1993
W.P.C. Page gets stuck in a lift with a pregnant 15-year-old girl and has to assist with the birth.
9x108 - Bad Reaction
September 10, 1993
Det. Insp. Harry Haines arrives for his first day at Sun Hill and helps track down a drug dealer who is distributing dangerous tablets.
9x109 - Compliments Of The Service
September 15, 1993
A public relations exercise by Ch. Supt. Brownlow is threatened by a drugs raid on the Jasmine Allen estate.
9x110 - Game Of Two Halves
September 16, 1993
W.D.C. Croft is in uniform for the day, to Ch. Insp. Cato's delight.
9x111 - The Knowledge
September 18, 1993
D.I. Haines gets involved in a war between an Asian minicab firm and a black cab operator.
9x112 - No Place Like Home
September 21, 1993
Residents from the Greenfield Estate protest about the presence of an absconder from a nearby unit for young offenders.
9x113 - Customer Care
September 23, 1993
D.I. Haines is annoyed by a young man who refuses to take an allegation of rape seriously. P.C. Loxton looks after two children left alone by their mother and who have stolen £100 from a neighbour.
9x114 - The Right Man For The Job
September 25, 1993
Sgt. Boyden deals with a case of joyriding which ends with a crash and uncovers an insurance fraud.
9x115 - A Day In The Life Of
September 28, 1993
A woman parks her car with P.C. Loxton's permission, but it gets clamped. Loxton is unable to prevent a young man from committing suicide and blames Ch. Insp. Conway's parking initiative.
9x116 - Having What It Takes
September 30, 1993
When the youngest member of a notorious crime family comes into the station to confess to a three-year-old murder, D.C.I. Meadows hopes he will be able to clear up a case from his time at AMIP.
9x117 - Play the Game
October 2, 1993
Chief Inspector Cato's bullish tactics put noses out of joint, after a pub brawl turns into a murder enquiry.
9x118 - Unlucky For Some
October 5, 1993
One of the employees at a bingo hall reveals that a robbery there was an inside job.
9x119 - Gift Of The Gab
October 7, 1993
D.S. Pearce and W.P.C. Croft investigate bogus callers who are stealing people's pension money.
9x120 - A Class Act
October 9, 1993
When a drugs raid fails to deliver, it is D.C. Carver's dislike of a customer that reaps unexpected results.
9x121 - Dangerous Trade
October 12, 1993
A tragic accident involving a teenage boy alerts W.P.C. Page and P.C. Quinnan to an illegal trade in imported alcohol.
9x122 - Cheating Heart
October 14, 1993
A man has persuaded two women to lend him money for a bar in Spain. The trouble starts when they find out about one another. Sgt. Boyden deals with the consequences.
9x123 - Somewhere To Hang My Hat
October 16, 1993
An old soldier is found at the bottom of a flight of stairs, but did he fall or was he pushed? D.C. Lines and W.D.S. Morgan have their suspicions.
9x124 - No Comment
October 19, 1993
An old man has been murdered in his flat. D.C.I. Meadows has two suspects in custody, but both claim the right to silence.
9x125 - Shrinkage
October 21, 1993
Sgt. Cryer convinces Ch. Supt. Brownlow of the virtues of an arrest referral scheme offering counselling to those arrested on drugs offences. W.P.C. Ackland and P.C. Quinnan act to stop a gang of professional shoplifters.
9x126 - Street Legal
October 23, 1993
P.C. Loxton investigates an assault and uncovers a ring of car thieves. P.C. Hollis launches a one-man public relations drive.
9x127 - The Green Eyed Monster
October 26, 1993
D.I. Haines works with AMIP on a murder investigation and uncovers some secrets in the victim's past.
9x128 - Behind Closed Doors
October 28, 1993
An Indian woman is the victim of domestic violence. The husband is arrested, but community leaders attempt to secure his release so that he can be dealt with by the woman's family.
9x129 - Links In The Chain
October 30, 1993
Sgt. Cryer and P.C. Garfield investigate a break-in at a storage warehouse, putting Meadows on the trail of a small-time drug dealer with heavyweight connections.
9x130 - Care In The Community
November 2, 1993
An old woman is found dead in an empty house and Quinnan and Garfield are called in to investigate. Jarvis arrests a violent youth for assault.
9x131 - You Don't Always Get What You Want
November 4, 1993
Quinnan and Ackland support a C.I.D. raid on the house of a burglary suspect. Croft and Greig persuade a young mother to help with their inquiries.
9x132 - Reason To Believe
November 6, 1993
Haines and Morgan work on a murder investigation with AMIP when a body is found after an office party.
9x133 - Let Slip
November 9, 1993
Page and Jarvis are called to deal when two rottweilers terrorise a shopping centre and attack a young girl.
9x134 - Until Proven Guilty
November 11, 1993
Steele and Ackland find a man who has been beaten up to dissuade him from testifying against a vicious loan shark. The C.P.S. suggests dropping the case but Meadows secures the assistance of a lesser villain to get the evidence for a prosecution.
9x135 - The Hard Sell
November 13, 1993
Quinnan witnesses a robbery. He suspects that a derelict shop is being used as an auction house for stolen property.
9x136 - Consequences
November 16, 1993
Meadows and Morgan lead a raid on a club in pursuit of a drug dealer who is laundering money through car sales.
9x137 - A Question Of Identity
November 18, 1993
A neighbour spots an HIV-positive drug addict breaking into a house.
9x138 - Cutting Edge
November 20, 1993
Polly and Gary are called to the Parkmead Estate about a burglary at a flat which results in the wife assaulted and taken to St Hughes. The husband came home and discovered the burglar still there. When Polly talks to the husband at the hospital, he is very upset. He tells Polly and Gary what happened when he saw the burglar and says he chopped off 3 of the burglar's fingers when they were in the kitchen. the fingers were put into a jar of gherkins. Alan Woods tries to get the jar put into the canteen fridge but one of the canteen workers threatens to close down the canteen if it goes into the fridge. So he puts them into the fridge in the conference room. Tosh and Jim interview a patient who has lost 3 fingers who claims his fingers were caught in a lorry door.
9x139 - Put Down
November 23, 1993
An invalid is found dead in bed, and the wife is charged with aiding and abetting a suicide.
9x140 - Left Behind
November 25, 1993
A convicted wife-beater has been released on parole. He, his wife and son all end up in Sun Hill on suspicion of violent assaults.
9x141 - Real Villains
November 27, 1993
Croft and Cryer examine the remains of a burned-out car on the Whitegate estate, where residents are concerned about the increase in lawlessness.
9x142 - Questionable Judgement
November 30, 1993
A homeless man is found murdered and a teenage girl has gone missing.
9x143 - Taking Care Of Business
December 2, 1993
A store participating in Conway's business watch scheme has been burgled, and one of the suspects is beaten up.
9x144 - The Law In Their Hands
December 4, 1993
Steele and Garfield arrest a father and son who assaulted the man they believe burgled their house. Loxton and Quinnan catch the real thief.
9x145 - Cause For Complaint
December 7, 1993
Monroe investigates a complaint about an unattended emergency call, which the victim attributes to racial prejudice.
9x146 - Blood Counts
December 9, 1993
A postman is attacked, and Carver discovers the remains of a mailbag in the embers of a fire. Pearce struggles with a false confession. McCann is in trouble over a false arrest.
9x147 - Hurting Inside
December 11, 1993
A convicted burglar absconds while on day release from prison.
9x148 - Corroboration
December 14, 1993
Carver and Jarvis are in court, but the case against a man accused of robbing a couple at knife point may fall because of poor identification evidence.
9x149 - Death Of A Ladies' Man
December 16, 1993
A woman reports her husband missing. Greig and Croft establish that the man is a bigamist and an armed robber.
9x150 - An Ill Wind
December 18, 1993
A body is retrieved from a building yard after a deadly toxic gas was fed through the building.
9x151 - Keep On Trucking
December 21, 1993
While Garfield is giving tickets, a truck does a right hand turn and then the driver does a runner leaving the truck in the middle of the road. Tony and George have an argument after the truck is parked in the yard blocking access. Cato gets the truck moved back out. George checks the truck's travel disk. Tony and Norika find a front door open and find the house burgled and the occupants on holiday. A lady reports a burglary next door while the occupants are on holiday. It is the 3rd holiday burglary this month. CID are trying to find the link between the 3. Dave is told that a truck fitting the description was seen at the burglary. Donna finds out that all 3 holiday goers used the same coach firm to get to the airport.
9x152 - A Family Trait
December 23, 1993
A house is broken into and Greig thinks he knows who did it. Greig visits the suspect's house. The injured boy's watch turns up in the bed of the suspect's son's. Polly is sent to St. Hughes to investigate an assault. The mother of the boy thinks it is bullying and that her son is not the only one. Her son's watch is missing. The school is unco-operative with D. S. Morgan. The injured boy gives Morgan the name of Greig's suspect's son.
9x153 - Paid In Full
December 24, 1993
Ram raiders attempt to break into an Asain electrical store. Sgt. Boyden and George stop ithile Dave gives chase to another of the raiders. One of the neighbouring store owners brings in a bottle of stotch for Sgt. Boyden and the store owners give him a CD player. Monroe is not happy that Boyden was given something. Woods is sent to check on stolen money at B.P.C. Software. The suspect is an ex offender. When interviewed, the suspect claims she was set up because the security officer tried to assault her like he had with another employee.
9x154 - Cause For Concern
December 28, 1993
Steve and Dave are talking when a speeding driver goes past. The driver tells Dave that the hospital had just rang and her husband was critical. Suzy calls on the driver because she returned home to find it burgled. Dave and Steve are sent to check out the address of the lady at the hospital(that Danny overhears) and surprises 2 blokes. While Tony is driving the burglars' van, one of them get into the van and tells Tony to get a move on. Tony and Norika are called to check a domestic disturbance. Norika is concerned about the asian wife. The husband is very dominating. The domestic starts again. On entering the house Norika and Tony find the husband stabbed and his wife in shock with a knife in her hand. Norika didn't notice the knife at first. The wife claims it was an accident. While Danny is at the hospital checking on the victim, he overhears a lady asking about her husband who is supposed to be injured at the hospital. Woods talks to friends of the couple and their d
9x155 - Nothing Ventured
December 31, 1993
George is chasing a suspect but loses him. Steve searches the area and spots him. When caught he has just dropped some LSD tabs. The suspect tries to do a deal with the D.I. about getting bail to attend his brother's wedding. Regional Crime Squad:Drugs are in the station and organising a raid on the factory. Meadows gets upset because of a missing witness and Meadows wants the D.I. to go and talk to the witness. The D.I. wants to be in on the drug raid. Haines talks to the very scared witness. Haines is head hunted back to the drug squad. Meadows is not happy when told by Brownlow.

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9x63 - We Gave Him All Our Love

9x64 - Hearts & Minds

9x65 - Cry Baby

9x66 - A Willing Victim

9x67 - Rank Outsider

9x68 - Tender Mercies

9x69 - Double Take

9x70 - Mouth & Trousers

9x71 - Uses & Abuses

9x72 - Picking A Winner

9x73 - Broken

9x74 - Insider Dealing

9x75 - To Have & To Hold

9x76 - Honour Among Thieves

9x77 - Somebody To Love

9x78 - Morning Has Broken

9x79 - Swaps

9x80 - Trust

9x81 - Divided We Fall

9x82 - A Duty Of Care

9x83 - Family Values

9x84 - A Matter Of Life & Death

9x85 - Kith & Kin

9x86 - Part Of The Family

9x87 - Mighty Atoms

9x88 - A Malicious Prosecution

9x89 - Outbreak

9x90 - Unreliable Witness

9x91 - Sweet Charity

9x92 - David & Goliath

9x93 - What A Pair

9x94 - Desirable Property

9x95 - Blind Spot

9x96 - Carrying The Load

9x97 - Deadly Weapon

9x98 - All The Wrong Connections

9x99 - Give & Take

9x100 - Desperate Measures

9x101 - To Catch A Thief

9x102 - Natural Reaction

9x103 - Desperate Remedies

9x104 - Bright Lights

9x105 - Bare Faced Lies

9x106 - But Not Forgotten

9x107 - Push

9x108 - Bad Reaction

9x109 - Compliments Of The Service

9x110 - Game Of Two Halves

9x111 - The Knowledge

9x112 - No Place Like Home

9x113 - Customer Care

9x114 - The Right Man For The Job

9x115 - A Day In The Life Of

9x116 - Having What It Takes

9x117 - Play the Game

9x118 - Unlucky For Some

9x119 - Gift Of The Gab

9x120 - A Class Act

9x121 - Dangerous Trade

9x122 - Cheating Heart

9x123 - Somewhere To Hang My Hat

9x124 - No Comment

9x125 - Shrinkage

9x126 - Street Legal

9x127 - The Green Eyed Monster

9x128 - Behind Closed Doors

9x129 - Links In The Chain

9x130 - Care In The Community

9x131 - You Don't Always Get What You Want

9x132 - Reason To Believe

9x133 - Let Slip

9x134 - Until Proven Guilty

9x135 - The Hard Sell

9x136 - Consequences

9x137 - A Question Of Identity

9x138 - Cutting Edge

9x139 - Put Down

9x140 - Left Behind

9x141 - Real Villains